About Pets - offer fast, secure shipping through Australia Post who are the National Shipping Freight Carriers. We ship around Australia and to overseas countries including United States, United Kingdom, New Zealand and Canada.
All shipped orders have tracking for your to easily follow your delivery. We offer a choice of - Standard Post (which is fast) plus Express Post if you want your parcel delivered to you even quicker. We try very hard to engrave, pack and your ship order within 24-hours.
Shipping Rates
AUSTRALIAN SHIPPING RATES (AUD)
- STANDARD SHIPPING $7.95 (3-6 Business Days).
- EXPRESS SHIPPING $12.95 (2-4 Business Days).
NEW ZEALAND SHIPPING RATES (NZD)
- STANDARD SHIPPING $14.95 (4-9 Business Days).
- EXPRESS SHIPPING $34.95 (3-6 Business Days).
CANADA SHIPPING RATES (CAD)
- STANDARD SHIPPING $18.95 (5-9 Business Days).
- EXPRESS SHIPPING $33.95 (4-6 Business Days).
UNITED STATES SHIPPING RATES (USD)
- STANDARD SHIPPING $12.95 (4-8 Business Days).
- EXPRESS SHIPPING $23.95 (3-6 Business Days).
UNITED KINGDOM SHIPPING RATES (PND)
- STANDARD SHIPPING £11.95 (4-9 Business Days).
- EXPRESS SHIPPING £19.95 (3-6 Business Days).
The above shipping delivery estimates are to major towns and cities in Australia and overseas. Please allow extra time for deliveries to regional and remote areas.
Shipping Information
We work really hard to engrave your pet name tag and have your order packed including pet accessories - ready for despatch within 24-hours Monday - Friday.
Australia Post parcel tracking information is emailed to you as soon as your order is despatched from our Gold Coast warehouse in QLD Australia.
This applies to Australian and International orders. You can then track the delivery of your order directly to your home.
For Australian customers - Australia Post can also ship to your street address, Post Box or to a 24/7 Parcel Post Locker all around Australia.
If you find a parcel has been damaged in-transit, please reject the parcel from the courier, or If the damaged parcel has been delivered without you being present, please contact us immediately at: support@aboutpets.com.au
If you have a change in your delivery address, we can change your address at any time BEFORE the order has been packed ready for despatch.
All international orders are shipped through Australia Post by air freight. Depending on the country, you may be charged for customs duties which is payable by you.
About Pets are not liable for any payment of local customs duties. If your order is returned back to us for any reason, shipping fees will be deducted from your refund.